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A study of the impact of the empowerment on employee performance in the automative industry in Malaysia

Kok, Pooi Chin (2011) A study of the impact of the empowerment on employee performance in the automative industry in Malaysia. Masters thesis, Open University Malaysia.

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Abstract

This research aims to investigate the relationship between empowerment and employee performance in the Malaysian automotive industry. It also aims to examine the influence of empowerment on employee performance and to identify which of the four (4) dimensions of empowerment has the greatest influence on employee performance. The four dimensions of empowerment, namely meaning, competence, self determination and impact, are the identified independent variables, with employee performance as the dependent variable. Each of the dimensions of empowerment was tested to determine its relationship with employee performance. Questions on empowerment were adopted from Spreitzer (1995) 12-item questions on meaning, competence, self determination and impact. The questions on performance were adapted from Carly Webster’s (2006) empirical study on “An empirical analysis of the relationships between the interactive use of performance measurement systems, creativity and performance: the intervening role of psychological empowerment”. The questionnaires were sent to 107 companies. A total of 89 respondents from 21 companies participated in the survey. The participating companies represented a return rate of 19.6% of the invitations sent to 107 companies. Six (6) hypotheses were developed and tested using Pearson Correlation and Regression Analysis. The findings indicate that employees in the automotive industry find that empowerment strongly influences employee performance. There is significant correlation between the dimensions of empowerment and employee performance. They feel that when they are empowered with autonomy, freedom and opportunities to influence decision making in their jobs or organisation, their performance will improve significantly. The implications of these findings are discussed and suggestions for future research are also identified and proposed. (Abstract by author)

Item Type:Thesis (Masters)
Additional Information:A Master’s Project submitted in partial fulfilment of the requirements for the degree of Master of Human Resource Management. Please refer to Centre for Graduate Studies (CGS) for latest format of OUM thesis/dissertation.
Uncontrolled Keywords:empowerment, employee performance
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF5549.5 Personnel management
Divisions:Centre for Graduate Studies
ID Code:671
Deposited By:Shahril Effendi Ibrahim
Deposited On:22 Dec 2011 15:27
Last Modified:22 Dec 2011 15:27

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